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Shipment Request

THG Fulfil Outbound Shipment Request Diagram - Sketch


A shipment represents a request to fulfil a customer order.

Creating a Shipment Request

  • Shipments can only include approved inventory items.
  • If required, courier services are assigned and shipment labels are created.

Dispatch and Completion

  • Shipment Complete: Upon dispatch, a completion message is sent with details of fulfilled items.
  • Partial Dispatch: If some inventory is unavailable, the shipment will proceed with the available stock, and you’ll receive details of the unfulfilled items on the Shipment Complete.